RepairQ Help
Subscription Management
Getting Started
- Quick Sale Optimization Settings Overview
- Creating a Quick Sale Ticket
- Adding and Deactivating a Location
- Catalog Overview
- Adding Your Company Logo to RepairQ
- Custom List Views, Filters, and Columns
Onboard the Q (with videos!)
- Log In/Out of RepairQ (video)
- Settings Overview (video)
- Creating a Quick Sale Ticket (video)
- Creating a Trade-In Ticket (video)
- Creating a Repair Ticket (video)
- Processing a Return Repair (video)
Inventory and Catalog
- ★ Inventory Management Overview
- Inventory Count Process: Pausing, Reassigning, and Deleting Counts
- Inventory Count Process: Reconciling Counts
- Inventory Count Process: Assigning Inventory Counts to Staff
- Inventory Count Process: Performing Cycle Counts
- Inventory Detail - List View Updates
Settings
- ★ Application Settings
- Ticket Properties: Creating New Ticket Resolutions
- Inventory Management: Allowing for Backorder Inventory
- Required Fields for Repair Devices
- Custom Forms: Field Groups and Form Fields
- Creating and Working with Custom Forms
Tutorials
- Purchase Order Notes
- Third-Party Marketing Consent
- Inventory Management: Stock a Backorder Item With a Purchase Order
- Refunds: Create A Catalog Item for Partial Refunds Without a Return Item
- Account Settings: Scheduling Holidays
- Getting Started: The RepairQ Global Search Bar
Reports
- Reports: Inventory End of Year (EOY) Snapshot Archive
- Reports: Customer Referrals
- Reports: Customer Segments
- Tip Report
- Reports: Marketing List
- Productivity Reports
Opportunities
- Appointments: Viewing Set Appointments
- Creating a Contact Profile
- Contacts Overview
- Quotes Overview
- Quotes: Creating and Viewing a Quote
- Quotes: Converting a Quote to a Ticket
Accounting
Enterprise Invoicing
- Invoicing: Accepting Advance Payment for Net Terms Customers and Billing Agents
- Invoicing: Refunding and Voiding Invoices
- Invoicing: Editing Tickets on Invoices
- Invoicing: Remittance and Reconciling Invoices
- Invoicing: Creating Billing Agents
- Invoicing Overview
Integrated Payment Processing
- ★ Integrated Payment Processing - Start Here!
- Integrated Payments: Square and Afterpay
- Integrated Payment Devices: Changing Your DNS Servers - macOS Ventura
- Integrated Payments Setup: Retrieving Host Settings on a Heartland PAX S300
- Integrated Payment Devices: Ping Your Device to See if it is Reachable
- Integrated Payment Devices: Updating Your IP Address in RepairQ
Integrated Printing
- ★ Introduction to QZ Integrated Printing - Start Here!
- QZ Integrated Printing System Requirements
- Integrated Printing 101: Downloading QZ Tray
- Integrated Printing 102: Adding Integrated Printers
- Integrated Printing 103: Adding and Assigning Printer Configurations
- Integrated Printing 104: Adding Print Automations
Integrated Supplier Purchasing
Qpop™
- ★ Introduction to Qpop™ Companion - Start Here
- Qpop Troubleshooting
- Qpop™ Companion - Recommended Image Resolutions
- Qpop™ Companion System Requirements
- Qpop 101: Creating a Qpop Companion
- Qpop 102: Pairing a Qpop Companion