RepairQ Help
Subscription Management
Getting Started
- Quick Sale Optimization Settings Overview
- Creating a Quick Sale Ticket
- Adding and Deactivating a Location
- Catalog Overview
- Adding Your Company Logo to RepairQ
- List Views Overview
Onboard the Q (with videos!)
- Log In/Out of RepairQ (video)
- Settings Overview (video)
- Creating a Quick Sale Ticket (video)
- Creating a Trade-In Ticket (video)
- Creating a Repair Ticket (video)
- Processing a Return Repair (video)
Inventory and Catalog
- ★ Inventory Management Overview
- Purchase Orders: Exporting
- Inventory Transfers: Accepting and Rejecting Items on Transfer Requests
- Inventory Count Process: Performing an Assigned Count
- Inventory Count Process: Pausing, Reassigning, and Deleting Counts
- Inventory Count Process: Reconciling Counts
Settings
- ★ Application Settings
- Email Domain Troubleshooting
- Ticket Properties: Creating New Ticket Resolutions
- Ticket Properties: Requiring a Ticket Assignee
- Inventory Management: Allowing for Backorder Inventory
- Required Fields for Repair Devices
Tutorials
- Purchase Order Process: Setting Reorder Points and Reorder Amounts
- Purchase Order Process: Receiving Items and Reconciling the Order
- Getting Started: The RepairQ Notification Queue
- Automated Notifications: Creating an Automated Notification
- Automated Notifications: Inventory Status Changes
- RMA Process: Initiate an RMA Through Inventory Fulfillment
Reports
- Reports: Inventory Expense
- Reports: Cash Flow
- Reports: Repairs by Technician
- Reports: Repairs by Device
- Reports: Inventory End of Year (EOY) Snapshot Archive
- Reports: Customer Referrals
Opportunities
- Appointments: Viewing Set Appointments
- Creating a Contact Profile
- Contacts Overview
- Quotes Overview
- Quotes: Creating and Viewing a Quote
- Quotes: Converting a Quote to a Ticket
Accounting
- Journal Entries: Set Default Account Classifications
- QuickBooks Integration: Sending Journal Entries on Demand
- Integrations: QuickBooks Online Setup
- Integrations: QuickBooks Online Resources
- Reports: Accounting System Reporting
- Reports: Accounting Journal Entries
Enterprise Invoicing
- Invoicing: Accepting Advance Payment for Net Terms Customers and Billing Agents
- Invoicing: Refunding and Voiding Invoices
- Invoicing: Editing Tickets on Invoices
- Invoicing: Remittance and Reconciling Invoices
- Invoicing: Creating Billing Agents
- Invoicing Overview
Integrated Payment Processing
- ★ Integrated Payment Processing - Start Here!
- Integrated Payments: Square and Afterpay
- PAX Device Troubleshooting: Change Your DNS Servers - macOS Ventura
- Integrated Payments Setup: Retrieving Host Settings on a Heartland PAX S300
- PAX Device Troubleshooting: Ping Your Device to See if it is Reachable
- PAX Device Troubleshooting: Update Your IP Address in RepairQ
Integrated Printing
- ★ Introduction to QZ Integrated Printing - Start Here!
- QZ Integrated Printing System Requirements
- Integrated Printing 101: Downloading QZ Tray
- Integrated Printing 102: Adding Integrated Printers
- Integrated Printing 103: Adding and Assigning Printer Configurations
- Integrated Printing 104: Adding Print Automations
Integrated Supplier Purchasing
Qpop™
- ★ Introduction to Qpop™ Companion - Start Here
- Qpop Troubleshooting
- Qpop™ Companion - Recommended Image Resolutions
- Qpop™ Companion System Requirements
- Qpop 101: Creating a Qpop Companion
- Qpop 102: Pairing a Qpop Companion
Qsite™ : Customer Service Site
- Qsite™ Ticket Approval Setup - Sending and Finalizing Approvals
- Qsite™ Ticket Approval Setup - Customer Notifications
- Qsite™ Resources
- Qsite™ Opportunities
- Qsite™ Ticket Approval Setup - Settings and Conditions
- Embed Qsite™ Features Into Your Website