RepairQ Help
Getting Started
- ★ RepairQ Training Videos
- Changing your staff username and pin
- Feature Requests
- How to: Get a Zendesk user
- Sandbox Instances
- Roles and Accesses
Inventory and Catalog
- ★ Inventory Management Overview
- Creating Refurbs from a Purchase Order
- Tracking Special Order Parts - non-inventoried
- Inventory Counts
- RepairQ Best Practices - Inventory Management
- Batch Inventory Adjustments
Settings
- ★ Application Settings
- Electronic Signatures (for custom forms)
- Print Template Branding
- Inventory Settings
- Miscellaneous Settings
- Invoice Print Settings
Tutorials
- How to: account for miscellaneous fees for online sales
- Returning/Refunding a Return Repair (Rework) Ticket
- Image and File Uploads
- Repair Device Search
- How To: Transfer inventory to another location
- How To: Import Purchase Orders
Reports
- Productivity Reports
- Waived Charge Reports
- Return Repairs by Tech
- Return Repair Report
- Inventory Valuation Snapshots
- Inventory Orders Report
Accounting
Warranty Sales
Integrated Payment Processing
- ★ Integrated Payment Processing - START HERE!
- Device Activation Guide w/ P2PE Manager
- How to: Install the PAX Security Certificate
- How to Install the PAX Device Security Certificate (Android)
- How to Install the PAX Device Security Certificate (iOS)
- Integrated Payment Devices
Integrated Printing
- ★ Intro to Integrated Printing
- Integrated Printing System Requirements
- How To: Enable Integrated Printing
- How To: Add Integrated Printers
- How To: Add Printer Configurations
- How To: Add a Print Automation
Integrated Supplier Purchasing
Qpop™
- ★ Qpop Overview - *START HERE*
- Recommended Qpop Image Resolutions
- Qpop™ System Recommendations
- How to: setup Qpop Companions
- How to: pair Qpop Companions
- How to: enable Integrated Payment Processing electronic signatures in Qpop
Business Intelligence / Analytics
Troubleshooting
Enterprise Invoicing
Introduction
Tutorials
- Using Virtual Credit Cards for Financing Payment Options
- Using Billing Agents and ACH/Checks for Financing Payment Options
- Managed Services Contract
- Receivables and Invoice Aging
- Invoicing a Business on Behalf of a Customer
- Working with Invoices