RepairQ Help
Business Resources
Getting Started
- Adding and Deactivating a Location
- Catalog Overview
- Adding Your Company Logo to RepairQ
- Custom List Views, Filters, and Columns
- Location Settings Overview
- Changing your RepairQ Username and Password
Onboard the Q (with videos!)
- Log In/Out of RepairQ (video)
- Settings Overview (video)
- Creating a Quick Sale Ticket (video)
- Creating a Trade-In Ticket (video)
- Creating a Repair Ticket (video)
- Processing a Return Repair (video)
Inventory and Catalog
- ★ Inventory Management Overview
- Merging Catalog Items
- Creating a Catalog Item
- Categories: Create Item Grid
- Catalog Items: Bundle Relationships, Auto-Bundling, and Auto-Adding Items
- Catalog Items: Device Compatibility
Settings
- ★ Application Settings
- Custom Forms: Field Groups and Form Fields
- Creating and Working with Custom Forms
- Introduction to Taxes in RepairQ - Start Here!
- Ticket Settings
- RepairQ Support Login Settings
Tutorials
- Customer Ticket and Device History
- Adjusting Credit Balances for Customers
- Keyword Search Techniques
- Importing Catalog Items Into RepairQ
- Creating a Customer Profile
- Managing Customer Profiles
Reports
- Reports: Customer Segments
- Tip Report
- End of Year Inventory Valuation Calculation
- Marketing List Report
- Productivity Reports
- Waived Charge Reports
Opportunities
- How To: Add a Contact
- Contacts Overview
- Quotes Overview
- How To: Build a Quote
- How To: Convert a Quote into a Ticket
- Appointments Overview
Accounting
Enterprise Invoicing
- Invoicing
- Using Virtual Credit Cards for Financing Payment Options
- Invoicing a Customer with Net Terms
- Using Billing Agents and ACH/Checks for Financing Payment Options
- Managed Services Contract
- Receivables and Invoice Aging
Integrated Payment Processing
- Introduction to Integrated Payments - Start Here!
- How To: Add a Square Payment Device in RepairQ
- How to: Take Payments With an Integrated Square Terminal
- How To: Assign a Square Terminal to a Virtual Cash Terminal (VCT)
- How To: Set Up Square Integration with RepairQ
- Integrated Payments Setup: Configuring a Bluefin PAX A80 Payment Terminal Device
Integrated Printing
- ★ Introduction to QZ Integrated Printing - Start Here!
- QZ Integrated Printing System Requirements
- Integrated Printing 101: Downloading QZ Tray
- Integrated Printing 102: Adding Integrated Printers
- Integrated Printing 103: Adding and Assigning Printer Configurations
- Integrated Printing 104: Adding Print Automations
Integrated Supplier Purchasing
- Wholesale Gadget Parts Integrated RMAs
- Wholesale Gadget Parts (WGP) Supplier Integration
- Mobile Sentrix Supplier Integration
- iONParts Supplier Integration (Wholesale Parts)
- Mobile Defenders Supplier Integration (Wholesale Parts)
- Sourcely Plus Supplier Integration (Wholesale Parts)
Qpop™
- ★ Introduction to Qpop™ Companion - Start Here
- Qpop Troubleshooting
- Qpop™ Companion - Recommended Image Resolutions
- Qpop™ Companion System Requirements
- Qpop 101: Creating a Qpop Companion
- Qpop 102: Pairing a Qpop Companion
Qsite™ : Customer Service Site
- How to: Set Up Qsite™ Ticket Approvals
- How To: Embed Qsite™ Into Your Own Website
- Qsite™ Opportunities Settings
- Qsite™ Ticket Status and Qsite Opportunities
- How to: Add Qsite™ ticket status portal link or QR code to receipts and invoices
- How to: Add a Qsite™ status portal link to automated notifications