A bad DNS route could be cached to your Internet Service Provider (ISP) and may cause connectivity issues between your payment device and RepairQ. To resolve this issue, try using Google's DNS servers in your network settings.
- Integrated Payments: Troubleshooting Resources
- Integrated Payment Devices: Changing Your DNS Servers - macOS
- Integrated Payment Devices: Changing Your DNS Servers - Windows 10
Updating Your Connection Settings in macOS
1. On the upper-left of your desktop screen, click the Apple logo. From the dropdown, click System Settings.
2. On the Settings menu, click Network on the left column.
3. Next to your active, connected network, click Details.
4. On the Wi-Fi Details page, click DNS.
5. Under the DNS Server field, click the Add (+) button to add a server address. Type in the following two addresses:
6. After you have entered the addresses, click OK to save your changes.
7. Close the settings window and any active internet browsing sessions, then restart your connection to ensure that your changes go into effect.