PAX Troubleshooting: How to Change Your DNS Servers

A bad DNS route could be cached by your ISP (Internet Service Provider). Some ISPs take 15 minutes or longer before the issue resolves itself. To resolve this issue, try using Google's DNS servers.

 

How to change your DNS Servers on a Mac:

  1. Click on your “Apple” menu on the top left of your computer and choose “System Preferences“.

  2. Double-Click on the “Network” icon.


  3. Click on the "Advanced" button.


  4. Click on the "DNS" tab.


  5. Click on the "+" button to add new DNS servers.



  6. Type in "8.8.8.8" then press the "Enter/Return" key.

  7. Click on the "+" button to add the second server.

  8. Type in "8.8.4.4" then press the "Enter/Return" key.

  9. Click "OK" on the bottom right.

  10. Click "Apply" on the bottom right.

  11. You’re done. You may need to restart your browser and reconnect to the Internet before the changes come into effect.

 

How to change your DNS Servers on Windows:

  1. Go to the Control Panel.



  2. Click Network and Internet > Network and Sharing Center.



  3. Select the connection for which you want to configure Google Public DNS. For example:
    - To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
    - To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.
    (If you are prompted for an administrator password or confirmation, type the password or provide confirmation.)





  4. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.



  5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.

  6. Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.

  7. Replace those addresses with the IP addresses of the Google DNS servers:
    - For IPv4: 8.8.8.8 and/or 8.8.4.4.



  8. Restart the connection you selected in step 3.

  9. You’re done. You may need to restart your browser and reconnect to the Internet before the changes come into effect.

 

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