Creating a Repair Ticket (video)

This video showcase creating a Repair Ticket, including: 

  • Attach a customer
  • Adding a repair device
  • Diagnostics, estimate, and logistics
  • Adding ticket items: services, parts, retail, etc.
  • Transactions
  • Custom forms
  • Advancing the ticket status
  • RMAs, defective/damaged parts

 

 

MIG

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