How To: Add a Print Automation

Print Automations allow you to save time on printing documents by creating conditional triggers that automatically create print jobs, based on a ticket's status change. If you have not added print configurations for your location, or run into any issues with automation, please see the previous steps of the Integrated Printing process.

This article will walk through the process of adding print automation to Integrated Printing.

 

Adding a Print Automation

1. From the RepairQ Navigation Bar, go to Settings -> Location Settings -> Integrated Printing -> Print Automation.

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2.  Click "Create Print Automation" or click the blue pencil to edit an existing Automation.

3. Fill out the automation settings, based on which actions you would like to create a print job, and save your settings.

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  • Name - Assign a name for your automation to identify your workflow. For example, “Repair Intake," and set the automation up to print a receipt and a repair label.
  • Description - Add a description of the automation for reference.
  • Location - Choose which location to assign this automation.
  • Trigger - Currently, triggers are limited to Ticket Status Change.
  • Condition - Select which condition(s) must be met to trigger the print job. This can be multiple ticket statuses.
  • Action - Select whether the trigger is activated when entering an assigned ticket status or when leaving a ticket status.
  • Print Template - Choose whether this will print any of the following: Ticket Receipt, Ticket Invoice, and/or Ticket Label. 
  • Active - Toggle to activate/deactivate an automation.

 

Testing a Print Automation

To try out the new automation, create a new repair ticket, and save it into the status that you have selected for your automation. The print jobs will be triggered automatically after the ticket is saved.

 

A print job status window will appear, listing the print jobs in queue and their current status.



 

Once everything has been printed, you will see "Print job complete" in the dialogue box for all jobs and the window will close in 3 seconds.


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