Miscellaneous Application Settings is a section used to manage various search behaviors, ticket information, and permissions that do not fit into other categories.
- All Miscellaneous settings are available at the Company level.
- Search behaviors are customizable at the Location level.
RepairQ includes added security measures, allowing in-app authorization for Support Team members to access your database to assist with troubleshooting and support requests.
Note: Miscellaneous Application Settings are available for Admins and Location admins by navigating to Company/Location Settings -> Miscellaneous.
Company Miscellaneous Application Settings
- Combine words with two or fewer characters as a single keyword.
- (selected by default) To use our Legacy Search functionality which separates phrases with two or fewer characters as unique search terms, uncheck the box.
- Show All Locations on the Leaderboard.
- When enabled, this will allow store managers to see all locations on the Location Leaderboard Report.
- Do not share customer lists between locations.
- (selected by default) When unchecked, this will allow you to share your Customer List with all locations on the database.
- Enable legacy customer search
- This allows you to search by the algorithm introduced in our 1.17 release, where multiple keywords and keyphrases are accepted when searching, or revert to our 1.16 algorithm where each word is split into separate search terms.
- Enable legacy catalog item search
- This allows you to search by the algorithm introduced in our 1.17 release, where multiple keywords and keyphrases are accepted when searching, or revert to our 1.16 algorithm where each word is split into separate search terms.
- Show Cost on VCT
- This setting allows you to show/hide the Profitability Analytics section of tickets as well as the Cost section of the Price Check window when a VCT is assigned to the computer. For additional information, check out Hiding Analytics on Tickets and Price Checks.
Note: For additional details on search behaviors for the above settings, check out our article: Keyword Search Techniques.
- Allow trusted Support Team members to log in separately (most secure & traceable)
- This allows the Support Team to log in as an Admin for the database. The System Log will record which team member logged in and log any changes they make with a timestamp.
- Allow impersonation by trusted Support Team members
- This allows the Support Team to log in as a specific user, under their assigned role. This is valuable in troubleshooting issues that particular users or user roles are experiencing.
START 1.18.X
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