Qpop™ Companion - Enabling Kiosk Mode on iOS

Enable Kiosk/Demo/Presentation Mode on iOS Devices

An iPad makes a great kiosk device a tablet restricted to one specific app for your business. If you will be using Qpop on a customer-facing tablet, iPadOS allows users to retain focus on the Qpop Companion app by turning on Guided Access mode. For additional resources on setting up Qpop Companion, check out Introduction to Qpop™ Companion - Start Here.



Note: The process below is demonstrated on an iPad Air running 12.5.5. Some steps and screenshots may vary depending on your device model and software version.


1. On your iPad, open your Settings app and navigate to General -> Accessibility.



2. In Accessibility settings, under the Learning category, tap Guided Access.



3. Toggle Guided Access to On, and additional settings will appear. From the list of options, tap Passcode Settings.



Note: For devices running iOS 12 or later, make sure that you also have Mirror Display Auto-Lock toggled On, otherwise, Guided Access will automatically turn off the screen after 20 minutes of activity.


4. On the Passcode Settings screen, tap Set Guided Access Passcode, to establish the code used when Guided Access is enabled.



5. Establish a PIN. This PIN will be required when leaving Guided Access.



6. Open your browser to your Qpop Companion and make sure you are paired with your terminal. Triple-click the home button to initiate Guided Access. By default, the touch screen is enabled and the Sleep/Wake button is disabled. You can also choose to enable the Sleep/Wake button on the Guided Access screen by tapping Options near the bottom-left of the screen. This will allow anyone to turn off the iPad’s screen. When it is turned back on, you will resume in Guided Access mode without having to enter a PIN.

Once you are satisfied with your settings, tap Start.



Note: If you choose to keep the iPad in always-on status, make sure your device is plugged into a power source.



START 1.18.X

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