The same day a ticket is closed, it is possible to void it. This is significantly more efficient than processing a return for the ticket.
2. Click on the "Void This Ticket" button.
3. This will take you to the Voiding Review page. Pay Out information is auto-completed based on the original ticket's payment forms.
4. Click on the "Void" button on the bottom of the screen to complete the voiding process. This will take you to the ticket review screen, where you can see the ticket information, print a receipt or invoice, or add a note.