The Wage Expense Report shows you costs of staff payroll for a period of time.
We strongly recommend you account for wage expenses based on closed tickets only, because once a ticket is closed the date will no longer change, and you know the ticket has been paid in full. We went so far as to make those the default filters for the reports, because we feel it is the most reliable method in this business model.
When the appropriate date range and location filters been applied, you'll see a breakdown of expected cost, billable and non-billable cost and actual cost. Hover over a field to see the method of calculation for that field.
Finally you'll see a breakdown by staff member of hours clocked, both billable and non-billable.