There are two inventory pricing models in RepairQ: fixed pricing and variable pricing. When adding an item to a ticket, the price either comes from the catalog assignment (fixed pricing) or the individual inventory item (variable pricing). Inventory Pricing Models are controlled at the Item Type level found in Company-level Catalog settings.
Accessing Company Catalog Settings
In RepairQ, navigate to Settings -> Company Settings. On the Settings Overview page, go to Catalog -> Item Types. Pricing models are set for each individual Item Type, so you'll need to edit each as needed.
When editing the Item Type, make sure to select the checkbox next to Enforce Catalog Item price for inventoried items, then save your changes.
We recommend assigning fixed pricing for accessories, parts, and any other merchandise where the retail price is consistent across all items. When this setting is active, any inventory item—with this item type assigned—that is added to a Ticket or Purchase Order will use the price that is assigned in the Catalog. Users are also restricted from editing the inventory item details.
When the Item Type setting for Enforce Catalog Item price for inventoried items is inactive, users will have the ability to change the price of items when receiving these items on Purchase Orders or when manually editing the inventory item details. We recommend variable pricing for items that may have different prices based on condition, serialized inventory items, "Cost Plus" items, and other catch-all items that will not be priced consistently.
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