Available with the 1.7.3 Release.
The Return Repairs by Tech gives you a list of all your repairs that resulted in a return repair (rework). The report is grouped by the Staff member responsible for the original repair, and the device repaired, and the service performed. The purpose of this report is to give you insight into the quality of repairs being performed by technician, and which devices and or services they might be struggling with.
1. Navigate to the report
2. Report sample