Available with the 1.7.3 Release.
The Waived Charge Reports show all of the items where the charges have been waived. Items replaced on a Return Repair have charges waived by default, and items sold on any ticket can be waived by a manager. The purpose of this report is to give you insight into what sales are forfeited due to repair return, rework, or any other scenario that warrants providing a service or an item free of charge.
1. Navigate to the Returns & Adjustments section of Reports. There is a summary and a detail report.
2. Summary Report Sample