What are Custom Forms?
Custom Forms are documents that are completed on tickets to ensure that the sales/repair process is thorough and complete. There are many customizable fields to assign to a form, based on the purpose. Users can create triggers and requirements for forms to be completed by your staff or a customer before the ticket can be completed. Custom Forms also work alongside Qpop Companion to create a customer-facing screen to view and sign digital forms.
A few examples of forms that can be created are:
- Repair Intake Forms
- Repair Waivers/Work Authorizations
- Trade-In Condition Checklists
- Pre/Post Repair Checklists
- Device Condition Image Uploads
Admin users can create forms for a specific location or globally (all locations), while Location Admins can create and edit forms for locations where they have access.
Custom Forms Setup and Additional Resources