How to: Test if your PAX Device is reachable

This article covers a feature that will be available in RepairQ 1.9

You can test whether your PAX device is reachable from your computer by sending a ping request.

How to find the IP Address assigned to your PAX Device

  1. Click the Menu button on the PAX terminal screen or press the "FUNC" and "1" buttons at the same time
  2. Enter your password
  3. Scroll down one page, and click on "2. Communication"
  4. Enter your password
  5. Scroll down one page and click on "3. LAN Parameters"
  6. Click on "2. IP Address"
  7. Write down the IP address listed on the screen

How to ping your PAX Device on a Mac

Using the IP address you wrote down in the previous step: 

  1. Open terminal.app (if you don't know where this is try typing "terminal" in spotlight)
  2. Type ping ipaddresshere and press the enter key
    For example: ping 192.168.1.15
  3. After pressing enter, you will see a string of messages:
    a) If you see messages that say "_ bytes from ___ received" then you were able to successfully reach the PAX device.
    b) If you see messages that say "Request timeout" or "No route to host" or "Host is down" then you are unable to reach the PAX device, and either the IP address you entered was wrong, or you are not on the same local network as the device.
  4. Press ctrl+c to stop the ping

How to ping your PAX Device on Windows

     1. Open the command prompt by typing cmd into Search 

     2. Right click the command prompt program (cmd)

     3. Select run/launch as administrator

     4. Type ping ipaddresshere and press the enter key

         For example: ping 192.168.1.15

     5. After pressing enter, you will see a string of messages:

         a) If you see messages that say "_ bytes from ___ received" then you were able to successfully reach                the PAX device.

         b) If you see messages that say "Request timeout" or "No route to host" or "Host is down" then you                  are unable to reach the PAX device, and either the IP address you entered was wrong, or you are                  not on the same local network as the device.

     6. Press ctrl+shift+6 to stop the ping

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