“When would you like to come in?”
With appointment scheduling built into RepairQ, you can book appointments for customers and contacts, create new tickets from appointments, and track your upcoming appointments on a calendar view.
Appointments record the customer’s request and device information, so when the customer checks in for their appointment, creating the ticket is a quick process. A new contact record can also be created the process of booking an appointment for targeted marketing in the future.
Appointment notifications are configurable and can have customizable, automated notifications.
Managing your appointments is highly customizable, and the appointment calendar honors your store hours, holidays, time slot durations, concurrent appointments allowed, and more.