Appointment Settings

Appointment settings allow you to change the parameters around scheduling appointments for customers. To view these settings, go to Company Settings-->Customers-->Appointments.

  • Maximum Concurrent Appointments- The number of appointments allowed to be scheduled at the same time.
  • Default Appointment Status (New)- Status when a new appointment is made. This is customizable.
  • Default Appointment Status (Converted)Status when an appointment is taken from queue and helped by an employee. This is customizable.
  • Default Appointment Status (Canceled)Status when an appointment is canceled. This is customizable.
  • Duration OptionsChange the amount of time assigned to appointment intervals, e.g. 15min, 30min, 1hr.
  • Default Appointment DurationDefault amount of time given to an appointment.

 

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To change business holidays, go to Company Settings-->Account-->Holidays. Select the day, enter the holiday name, select which locations that will observe this holiday, and save your changes.

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By default, the appointment calendar will honor your store hours and added holidays.

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