Integrated Payments Setup: Configuring a Bluefin PAX A80 Payment Terminal Device

Prepare your computer to communicate with the terminal

Before RepairQ can communicate securely with your PAX payment device, you must download and install the device security certificate on each computer where you will be processing payments.

Installing the security certificate is a quick process that should only take a few minutes, depending on your operating system.

For step by step instructions on how to install the PAX security certificate on MacOS or Windows, click on article below:

How to install the PAX security certificate

 

Set the Date and Time on your PAX A80

Part 1

  1. Tap the "Settings" icon on the Android home screen.
  2. Enter your password, then tap OK. (The default password is 9876 or pax9876@@ )
  3. Scroll down to the "System" section, and tap Date & Time.
  4. Review the Date, Time, and Time Zone. If any of these are incorrect, continue with Part 2.

 

Part 2 - Important: Please follow these steps exactly

  1. Disable Automatic Date & Time toggle.
  2. Disable Automatic Time Zone.
  3. Tap "Select Time Zone" and scroll to find your time zone. Tap the selection.
  4. Based on your preference, tap the "Use 24-hour format" switch to toggle the 24-hour format on/off.
  5. Tap Set Date and manually select the date. Then tap OK.
  6. Tap Set Time and manually select the hour, minutes, AM/PM. Then tap OK.
  7. After you are finished making changes, tap the Back Arrow at the top left of the screen. Then tap the Home (circle) button to go back to the main screen.

 

Set Up Connection

  1. Tap the "Settings" Icon on the Android home screen. Enter your password and select OK. (The default password is 9876 or pax9876@@ )
  2. Under the Wireless & Networks section, tap Ethernet.
  3. Enable Ethernet by tapping the on/off switch.
  4. Plug in your ethernet cable. You should be directly connected to your router. Network switches can interrupt connection and cause transactions to fail or not properly post to RepairQ tickets.
  5. Your router should automatically assign an IP address to your device.
  6. Back out of all options and return to the Home Screen.

We recommend that the PAX A80 device be connected directly to your router via ethernet cable, but if you are using WiFi, we recommend connecting to your 2.4 GHz wireless connection to the internet, and your point of sale terminal must be able to connect to it over your local network.

  1. Tap the "Settings" Icon on the Android home screen.
  2. Enter your device password and tap OK (The default password is 9876 or pax9876@@.)
  3. Under "Wireless & Networks," tap WiFi. Find your available network and tap on the name.
  4. Enter the password for your network, then press "Connect."
  5. The A80 will connect to your network and assign your IP address.
  6. Back out of all settings until you are at your Home Screen.

Finding your IP Address when on wifi

  1. Tap the "Settings Icon on the Android home screen.
  2. Enter your device password and tap OK (The default password is 9876 or pax9876@@.)
  3. Under "Wireless & Networks," Tap Wifi.
  4. Tap the Settings icon on the top right of the screen.
  5. You IP address should be visible under the IP Address section of the screen.

 

OPTIONAL: Change the LAN type on the device BACK to "Static IP"

Depending on your local network, you may need to set your PAX device to use either Static LAN Mode or DHCP LAN mode. We strongly recommend using Static IP mode on your PAX device to prevent the IP address from changing unexpectedly and interrupting your payment processing. If your router assigns a new IP address to each device daily, weekly, monthly, etc, you will need to assign a static IP to the PAX.

  1. Tap the "Settings" Icon on the Android home screen. Enter your password and select OK. (The default password is 9876 or pax9876@@ )
  2. Under the "Wireless & Networks" section, tap Ethernet.
  3. Scroll to the bottom of the page, and tap on "Ethernet Configuration."
  4. Select "Static IP" from the options. Check that the IP Address, Subnet Mask, Gateway IP, and DNS 1 IP information is correct, and Save the settings.
  5. Back out of all settings until you are at your Home Screen, then open the Bluefin app.

 

Processing Payments on the PAX Payment Device

For a walk through on processing payments with the PAX device, see How To: Process a Payment on a Bluefin PAX Device. Please note that the Bluefin App needs to be open and on the main screen for RepairQ to communicate with the terminal.

 

Troubleshooting

If you run into any errors when attempting a test transaction:

  1. Check to make sure the IP address and port were entered properly.
  2. Ping the device from a computer.
  3. Make sure you have the correct certificate installed.
  4. Contact Bluefin to make sure you have the most recent update.
  5. A bad DNS route could be cached by your ISP (Internet Service Provider). Some ISPs take 15 minutes or longer before the issue resolves itself. To resolve this issue, try using Google's DNS servers: 8.8.8.8 and 8.8.4.4.
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